Report Cams Down and Forum Errors

Report cams up/down or if you need technical assistance.
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Sandy_W
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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Sun Nov 17, 2019 3:43 pm

JudyB wrote:
Sun Nov 17, 2019 3:31 pm
Sandy_W wrote:
Sun Nov 17, 2019 2:55 pm
2:54 pm at Delta, the east embedded cam has gone offline. It was cycling on and off but now I cannot get it to come back online with a simple refresh.
I just noticed this - sorry for the delay.

It's now 3:29, and both Delta embedded cams are working for me.
Thanks, Judy. I was just on and yes, the Delta east cam came back around 3:15 pm.
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Tue Nov 19, 2019 5:03 pm

4:58 pm Regarding the Delta cam views: I just noticed I am seeing these blue and red dots in the upper left hand corner of each cam window. I can't seem to get rid of them and they are showing up in the s'caps. I know they used to appear when I first open the cams and would disappear but now are staying there. Does it have something to do with subscribing to the HWF youtube channel? I tried subscribing and unsubscribing but that didn't help the dots to go away. Does not show up using youtube though. Got any idea how to get rid of them as I like to view both cams at the same time but without the dots?
Thanks,
Sandy
2019-11-19_17-34-36.jpg
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by JudyB » Tue Nov 19, 2019 5:30 pm

Sandy_W wrote:
Tue Nov 19, 2019 5:03 pm
4:58 pm Regarding the Delta cam views: I just noticed I am seeing these blue and red dots in the upper left hand corner of each cam window. I can't seem to get rid of them and they are showing up in the s'caps. I know they used to appear when I first open the cams and would disappear but now are staying there. Does it have something to do with subscribing to the HWF youtube channel? I tried subscribing and unsubscribing but that didn't help the dots to go away. Does not show up using youtube though. Got any idea how to get rid of them as I like to view both cams at the same time but without the dots?
Thanks,
Sandy
2019-11-19_17-34-36.jpg
Thanks, Sandy - and hmm :chin: I'm seeing those at Surrey now as well, and it hadn't registered because I'd always seen the colored circles when I logged into YouTube as an admin - but having them in the feed is new. I have a medical appointment tomorrow (not serious, but time consuming), and will try to follow up on this in the next day or two.

Please feel free to post again or send me a pm if you don't hear from me by Friday. Thanks!

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Tue Nov 19, 2019 7:18 pm

Sandy_W wrote:
Tue Nov 19, 2019 5:03 pm
4:58 pm Regarding the Delta cam views: I just noticed I am seeing these blue and red dots in the upper left hand corner of each cam window. I can't seem to get rid of them and they are showing up in the s'caps. I know they used to appear when I first open the cams and would disappear but now are staying there. Does it have something to do with subscribing to the HWF youtube channel? I tried subscribing and unsubscribing but that didn't help the dots to go away. Does not show up using youtube though. Got any idea how to get rid of them as I like to view both cams at the same time but without the dots?
Thanks,
Sandy
2019-11-19_17-34-36.jpg
I am also seeing them at H Mills and SR also !

We are getting this on Berry Eagles
screenshot_08.jpg
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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Wed Nov 20, 2019 3:55 am

3:48 am Thanks, Judy and IrishEyes. So this is what I noticed from another cam, the SWFL eagle cam. The dot wasn't there until Monday evening that I can remember. Wonder if it has something to do with the recent youtube changes and now is some sort of indicator providing cam info? Maybe it has something to do with embedded cams from youtube? Looks like this cam includes a picture of the eagles where what we see are circles with heads. Makes one scratch a head for sure.
2019-11-20_5-47-46.jpg
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Wed Nov 20, 2019 4:04 am

Hi Sandy' . you are right .it is You Tube offering a way for all to subscribe to it .. JMO

Bill at Surrey Reserve saw this
screenshot_31.jpg
screenshot_31.jpg (22.2 KiB) Viewed 172 times
I clicked on subscribe and saw this
screenshot_33.jpg
If you hold your mouse on the dots you will get what we saw
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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Wed Nov 20, 2019 4:10 am

AT H Mills after I clicked on subscribe I got this
'
screenshot_34.jpg
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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Wed Nov 20, 2019 4:18 am

Hi IrishEyes. Thanks for sharing. Yeah, I saw that too but in subscribing I still have the dots. It seemed to stay whether I subscribed or not. Did the dots go away for you? A puzzle to me. Maybe the dots are going to stay and possibly can change those circle dots to a picture. Judy mentioned she was going to check it out and hopefully have an answer. Smiles
2019-11-20_6-20-27.jpg
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Wed Nov 20, 2019 4:26 am

Sandy_W wrote:
Wed Nov 20, 2019 4:18 am
Hi IrishEyes. Thanks for sharing. Yeah, I saw that too but in subscribing I still have the dots. It seemed to stay whether I subscribed or not. Did the dots go away for you? A puzzle to me. Maybe the dots are going to stay and possibly can change those circle dots to a picture. Judy mentioned she was going to check it out and hopefully have an answer. Smiles

I am not sure if the dots will stay . they are not in the way JMO ... I didn't subscribe :) It was mentioned that the dots looks like a person :)

Looking foward to Judys response ..

HAGD :)
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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Wed Nov 20, 2019 5:37 am

I did subscribe to Melissa Adams You Tube for videos a while ago and I got this message

We’re updating our Terms of Service (“Terms”) to improve readability and transparency. This update does not change the Google Privacy Policy, nor the way we collect and process your data.
We’ve provided a summary of key changes but here’s what you can expect:
• Terms that are clearer and easier to understand with useful links to help you navigate YouTube and better understand our policies.
• Expanded commitments to notify you about changes that may affect you, such as product updates or future changes to the Terms; and
• Better alignment between our Terms and how YouTube works today.
The new Terms will take effect on 10 December, 2019. Please make sure you read the updated Terms carefully. If you would like more information, you can find additional information in our Help Center.
If you allow your child to use YouTube Kids, then please note that you are agreeing to the new Terms on behalf of your child as well.
You can always review your privacy settings and manage how your data is used by visiting your Google Account.
Thank you for being part of the YouTube community!

Updated Terms are here
https://www.youtube.com/t/terms?preview=20191210#main
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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Wed Nov 20, 2019 2:54 pm

I saw this on the Decorah Eagles nest .Cl for bigger
screenshot_24.jpg
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Re: Report Cams Down and Forum Errors

Post by JudyB » Wed Nov 20, 2019 4:13 pm

Thank you all for your comments and patience, and thank you, Bev, for posting the info from Decorah - my own research has come to the same conclusion, and I eventually found a post about it on the YouTube Help Forum (though I have not found anything about why YouTube chose to do this - but they are not known for answering questions):
20191120_003.jpg

About all I have to add at this point is the fact that each of our cams has its own channel - and therefore its own channel icon, and that we have not added unique icons for the cam channels (though we do have one for our primary Hancock Wildlife channel where many of our videos are uploaded). As a manager or admin of our various channels, when I log into YouTube, I see a list like this of the channels I can access (there are more - these are the ones I've visited most recently):
20191120_002.jpg

WatchingEagletsGrow is my personal page, where I upload non-HWF videos (and have uploaded a number of HWF videos over the years) - and I chose a icon/avatar for it ages ago.


So - I don't know if YouTube will undo this new "feature" or make it optional - if any of you notice that SW Florida or any of the other cams on YouTube no longer have the icon, please let me know so I can look for a way to turn it off.

And if we're stuck with this, please let me know if folks would be interested in less generic looking icons and I'll see what I can do. We could have headshots of the various adults (like mine for WatchingEagletsGrow), or something more subtle like:
20191120_001.png
20191120_001.png (537 Bytes) Viewed 148 times
That's pretty rough - if we were really using letters I'd try for something a bit more attractive, and the background would probably be invisible. It would be in a circle like the ones in my list, but I think can have a transparent background.

Anyway, let me know if you have thoughts or comments. Thanks!

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Wed Nov 20, 2019 5:59 pm

JudyB wrote:
Wed Nov 20, 2019 4:13 pm
Thank you all for your comments and patience, and thank you, Bev, for posting the info from Decorah - my own research has come to the same conclusion, and I eventually found a post about it on the YouTube Help Forum (though I have not found anything about why YouTube chose to do this - but they are not known for answering questions):

20191120_003.jpg


About all I have to add at this point is the fact that each of our cams has its own channel - and therefore its own channel icon, and that we have not added unique icons for the cam channels (though we do have one for our primary Hancock Wildlife channel where many of our videos are uploaded). As a manager or admin of our various channels, when I log into YouTube, I see a list like this of the channels I can access (there are more - these are the ones I've visited most recently):

20191120_002.jpg


WatchingEagletsGrow is my personal page, where I upload non-HWF videos (and have uploaded a number of HWF videos over the years) - and I chose a icon/avatar for it ages ago.


So - I don't know if YouTube will undo this new "feature" or make it optional - if any of you notice that SW Florida or any of the other cams on YouTube no longer have the icon, please let me know so I can look for a way to turn it off.

And if we're stuck with this, please let me know if folks would be interested in less generic looking icons and I'll see what I can do. We could have headshots of the various adults (like mine for WatchingEagletsGrow), or something more subtle like:
20191120_001.png
That's pretty rough - if we were really using letters I'd try for something a bit more attractive, and the background would probably be invisible. It would be in a circle like the ones in my list, but I think can have a transparent background.

Anyway, let me know if you have thoughts or comments. Thanks!
Thanks so much Judy for your work on this...

Pittsburgh Hays has this
screenshot_42.jpg
I cropped it
screenshot_43.jpg
screenshot_43.jpg (22.14 KiB) Viewed 142 times
]

My thoughts are I like yours on Watching Eaglets Grow or Two eagles like Pittsburgh Hays and SWFL.
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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Thu Nov 21, 2019 5:36 am

Thanks so much, Judy, for checking on this new youtube "thing." If you want some help with some design, please let me know.
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Nov 21, 2019 3:32 pm

Thanks, Sandy - if the icons end up being permanent, I'd love to have help!

I have been keeping the Surrey Reserve embedded cams up 24/7 - the North cam there seems to pixelate less often since I've been doing that, though I'll be the first to say that is not logical. But a few years ago, there were a couple of weeks that all the cams at Harrison Mills (including the direct links) seemed to go down when no one was watching the embedded cams; eventually things went back to normal at HM, and I'm hoping the SR North cam will continue to need less rebooting once I stop this experiment.

And the reason I'm mentioning this is that I'm not seeing the icons on the SR cams, though I was a couple of hours ago. I took a quick look with a different browser, and they're still there, but it's possible that after some amount of time, they go away (I reloaded the page at 8:21 am, so about 7 hours ago). They were there when I opened the cams in a new window, so I'm thinking it's a function of time; using the dvr doesn't change that - just refresh/reload.

Intriguingly, the icons aren't there if you go to YouTube - though it's possible they'll be adding them at some time; while I was using Google to try to find out why we were seeing the icons, I found a video discussion a change to how YouTube was going to show the Subscribe button - which is part of the icon thing. Maybe.
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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Thu Nov 21, 2019 3:42 pm

Oh my, Judy, it is hard to tie down the solution to the issue when the parts keep moving around. Thanks for all checking. I did some spot goggling today and didn't come up with anything that made sense to me. Hard to find an answer as one thing leads to another description and I ended up going around in circles.
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Nov 21, 2019 3:48 pm

That's why I borrowed the "pulling hair out" smiley from another forum - though I do generally like puzzles! :mihihi:

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Fri Nov 22, 2019 1:24 pm

Movung this forward in case it was seen
Thanks so much Judy for your work on this...

Pittsburgh Hays has this
screenshot_46.jpg
screenshot_47.jpg
screenshot_47.jpg (25.07 KiB) Viewed 123 times
My thoughts are I like yours on Watching Eaglets Grow or Two eagles like Pittsburgh Hays and SWFL.

ETA
'I now know it is more complicated than expected... hence the pulling hair out smiliey :mihihi:

I am willing to help if I can.. i am not very "Techie " :)
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Re: Report Cams Down and Forum Errors

Post by JudyB » Fri Nov 22, 2019 1:59 pm

IrishEyes wrote:
Fri Nov 22, 2019 1:24 pm

<-snip->

'I now know it is more complicated than expected... hence the pulling hair out smiliey :mihihi:

I am willing to help if I can.. i am not very "Techie " :)
Thanks, Bev! Being naturally lazy ;) I'm waiting a bit to see if YouTube changes or removes the channel icons from the corner. If not, I'll probably check with the key observers for each cam to see what they would like for an icon, and if people want a little image like Pittsburgh Hays and SWFL use, I'll ask people to provide images to use. I think we could use the same picture for both/all cams at a nest - or each cam could have a different image. Once we know what YouTube is going to do, if we want to replace the generic images, I'll post the general requirements - though I think any pictures taken at or near the nest would be plenty high enough resolution.

Does that make sense?

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Fri Nov 22, 2019 2:10 pm

JudyB wrote:
Fri Nov 22, 2019 1:59 pm
IrishEyes wrote:
Fri Nov 22, 2019 1:24 pm

<-snip->

'I now know it is more complicated than expected... hence the pulling hair out smiliey :mihihi:

I am willing to help if I can.. i am not very "Techie " :)
Thanks, Bev! Being naturally lazy ;) I'm waiting a bit to see if YouTube changes or removes the channel icons from the corner. If not, I'll probably check with the key observers for each cam to see what they would like for an icon, and if people want a little image like Pittsburgh Hays and SWFL use, I'll ask people to provide images to use. I think we could use the same picture for both/all cams at a nest - or each cam could have a different image. Once we know what YouTube is going to do, if we want to replace the generic images, I'll post the general requirements - though I think any pictures taken at or near the nest would be plenty high enough resolution.

Does that make sense?
Thanks Judy ! I don't think you are lazy.. :no: and I think this sounds great to me... :yes:
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Nov 23, 2019 1:31 pm

November 23, 1:28 pm
It looks as if the channel icon is now appearing briefly when I bring up the embedded cam page and click play (along with the LIVE link and icons at the bottom), and then disappearing; it shows up when you hover over the cam viewing window (like the red line for the dvr) but not during normal streaming.

I noticed this on Surrey, and just confirmed it at Delta.

I think this solves the issue - without any work on our part! :thumlft:

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Sat Nov 23, 2019 3:12 pm

JudyB wrote:
Sat Nov 23, 2019 1:31 pm
November 23, 1:28 pm
It looks as if the channel icon is now appearing briefly when I bring up the embedded cam page and click play (along with the LIVE link and icons at the bottom), and then disappearing; it shows up when you hover over the cam viewing window (like the red line for the dvr) but not during normal streaming.

I noticed this on Surrey, and just confirmed it at Delta.

I think this solves the issue - without any work on our part! :thumlft:

Thanks Judy ..I saw the same at H Mills earlier today also.. :)


PS Sorry I forgot to post here ... busy with family..... Miracles do happen :rh:
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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Sat Nov 23, 2019 4:19 pm

Thanks for the report, Judy. I was on Delta earlier and noticed those circles were finally gone. Do you believe in magic? I do!
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Nov 23, 2019 6:14 pm

Sandy and others who had a 2 hour dvr - is it better since Ken rebooted the server?

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Re: Report Cams Down and Forum Errors

Post by gemini » Sat Nov 23, 2019 7:17 pm

Judy, it appears that the reboot has helped me so far and the DVR goes back to where it should. I haven't had to give it a hard refresh since Ken rebooted. Thanks for working on this!

The circles are there when I first activate the cam but fade away a few seconds later.
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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Sun Nov 24, 2019 8:06 am

JudyB wrote:
Sat Nov 23, 2019 6:14 pm
Sandy and others who had a 2 hour dvr - is it better since Ken rebooted the server?
Good morning, Judy. Actually, the dvr rollback has returned to 12 hours. Yesterday (I think or the day before), Sue noticed it as she now had 12 hours and asked me if I did. And yay...I did see 12 hours as well. So all is good to go. 12 hour rollback on dvr and the channel icons are gone. All is right with the world. Thanks for all your help, Judy!
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Mon Nov 25, 2019 7:10 pm

MONDAY, NOVEMBER 25 , 2019

Hi Judy...

6:32p .. The N Cam on the Surrey Reserve nest is pixelating..

Thank You
Bev
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Re: Report Cams Down and Forum Errors

Post by JudyB » Mon Nov 25, 2019 7:25 pm

IrishEyes wrote:
Mon Nov 25, 2019 7:10 pm
MONDAY, NOVEMBER 25 , 2019

Hi Judy...

6:32p .. The N Cam on the Surrey Reserve nest is pixelating..

Thank You
Bev
Thanks, Bev! Just got home and rebooting North now.

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Nov 28, 2019 10:20 am

November 28, 10:18 am

Ken texted me to let us know that the archive forum is down and he’s working on it.

Thanks, Ken!

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Thu Nov 28, 2019 1:20 pm

JudyB wrote:
Thu Nov 28, 2019 10:20 am
November 28, 10:18 am

Ken texted me to let us know that the archive forum is down and he’s working on it.

Thanks, Ken!
Thanks Judy and Ken !

1:37p nest time .. The archives are still down .. Good Luck Ken!
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