Apple User Support

[jkr]

This thread is for MAC, iPad and iPhone questions,issues, problems and solutions you may run into here at HWF.

[JudyB]

Good morning, everyone!

I've received the following question via email -

"I have tried repeatedly to delete a 2015 (three years ago!) live cam site of Red tailed Hawks in an email folder. Could you please advise how I do this? It will not move to 'trash'. I use an iPad."

I have an iPad, but don't use it for mail, so thought I would ask here to see if those of you more familiar with iPads could help her. I'll send her a link to this post so she can also check for solutions.

Thanks!

[SueB]

Good morning, everyone!

I've received the following question via email -

"I have tried repeatedly to delete a 2015 (three years ago!) live cam site of Red tailed Hawks in an email folder. Could you please advise how I do this? It will not move to 'trash'. I use an iPad."

I have an iPad, but don't use it for mail, so thought I would ask here to see if those of you more familiar with iPads could help her. I'll send her a link to this post so she can also check for solutions.

Thanks!

Hi Judy! I just saw this question and had to find out for myself because I was just curious. So I googled, as I do for mostly everything I don't know... and did find an answer via YouTube. If you search the following in Youtube the first video that comes up is the one I looked at. Search this: How to Fix "Unable to move message to trash" in iOS Mail. It is by AppleToolBox, so I would say pretty reliable. Hope it helps.

[JudyB]

Good morning, everyone!

I've received the following question via email -

"I have tried repeatedly to delete a 2015 (three years ago!) live cam site of Red tailed Hawks in an email folder. Could you please advise how I do this? It will not move to 'trash'. I use an iPad."

I have an iPad, but don't use it for mail, so thought I would ask here to see if those of you more familiar with iPads could help her. I'll send her a link to this post so she can also check for solutions.

Thanks!

Hi Judy! I just saw this question and had to find out for myself because I was just curious. So I googled, as I do for mostly everything I don't know... and did find an answer via YouTube. If you search the following in Youtube the first video that comes up is the one I looked at. Search this: How to Fix "Unable to move message to trash" in iOS Mail. It is by AppleToolBox, so I would say pretty reliable. Hope it helps.

Thanks, Sue! I also generally google things like this - but didn't know enough about how Mail worked to tell what answers might be useful. I'll provide a link to the person who asked.

[Kitcat11848]

My new MacBook Air ( Mojave) takes wonderful videos but I have no idea how to post one. Can someone help me? Thanks in advance.
Marianne

[JudyB]

My new MacBook Air ( Mojave) takes wonderful videos but I have no idea how to post one. Can someone help me? Thanks in advance.
Marianne

I'm afraid we don't have a way to upload videos directly here, Marianne, so you'd need to upload them to some place like YouTube and then post a link here. If you have questions about that, please let us know. Thanks!

[Kitcat11848]

Thanks Judy.

[Kitcat11848]

Hi JudyB, today I tried to log in on my iphone and the forum kept telling me I was using an invalid username and/or password. I tried a few times until it locked me out. This is a screenshot of what I keep getting. I did try doing the CAPTCHA too. To my knowledge, I have not changed anything. I’ve also been knocked off quite a few times lately on my ipad but can always reenter my username and password. Not sure why it won’t work on my iphone. I have also cleared my cache and restared my iphone. Any help would be appreciated. Thanks

Marianne