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Report Cams Down and Forum Errors

Posted: Sat Feb 10, 2018 12:07 pm
by jkr
The purpose of this topic is to make an announcement or make a report when one of our cams (Delta 2, Harrison Mills, Lafarge or White Rock) has gone down, when the cam has gone up again, and if you get a Forum error.

Procedure if one of our cams is down.
First, please add a post at the end of this thread, saying which cam (or cams) are down, and what time they went down (or you found them down).

If the cam that is down has a second camera on site please check to see if the second cam is working. If only one of them is down, we can rule out a power outage at the site.

Please note that Ken is not always available between 10 pm and 7 am pacific time - so if you post at 4 am, you may not get a reply until near 7 a.m. or later.

If it's between 7 a.m. and 10 p.m. and you don't see a post in 5-10 minutes from someone saying they're contacting Ken, and any of the folks who have volunteered to call Ken are online - please send one of them a PM to let them know there's a problem. Some of us may be available, but might not think to check the Cams Down thread.

People Who Have Offered to Contact Ken
The following people have agreed to contact Ken when available.
JudyB
jkr

If a cam is down and you see one of us online, please send a PM so we'll know to check the "Cams Down" thread - keeping in mind that we may not actually be able to do anything even if we are online.


Procedure for Calling Ken

1) If you're not in BC, check to make sure it's between 7 am and 10 pm at the BC coast. (BC has two time zones)

2) check to make sure the cam in question is still down and if one or two cameras on one nest is down.

3) if you have time, check all the other cams; if an unrelated cam is down, that saves a later phone call and Ken can reboot them both at once.

4) post here that you're calling Ken; refresh your browser after you post to make sure no one else posted just before you

5) call Ken (details will be provided)

6) post the result of your call so folks either know all is now well - or when Ken might be able to look into the problem

To Check for Power Outages in the BC Area
http://www.bchydro.com/outages/orsMapView.jsp
http://www.bchydro.com/outages/orsTableView.jsp

Why Some people Can See the Cams When They Appear to be Down for Others
We have a zoom team who have been given links that let them access the cams directly and control what we see. They are able to see the cam to control it and what they see is the stream before it goes to distribution.

Re: Report Cams Down and Forum Errors

Posted: Tue May 15, 2018 8:40 am
by JudyB
Thanks, Bev!

I just spoke with Ken and he'd like us to stop zooming since it may be part of the reason the embedded cams are going down.

I'd also like people to continue posting whenever the cams go down and when they come back up (or when you discover they're down or back) - I'm curious if the pattern will be the same without us being in the cams. I'm thinking we may want a separate temporary thread for those reports, though I'm not sure where it should be - thoughts? Thanks!

Re: Report Cams Down and Forum Errors

Posted: Tue May 15, 2018 9:01 am
by JudyB
9:00 am
Both Harrison Mills cams went down and came back a couple of times, and are now showing Live Stream offline.

9:04 am
South cam is back up but doing a lot of buffering (brief white spinning circle and no sound); North is still down.

9:20 am
South cam just went down.

9:22 am
South up for a second, then back down again.

I'm away from the computer for a while.

Re: Report Cams Down and Forum Errors

Posted: Tue May 15, 2018 9:21 am
by Darlene
Good morning! Harrison Mills south cam has also gone down now. No one has been zooming.

Re: Report Cams Down and Forum Errors

Posted: Tue May 15, 2018 10:53 am
by IrishEyes
JudyB wrote:
Tue May 15, 2018 8:40 am
Thanks, Bev!

I just spoke with Ken and he'd like us to stop zooming since it may be part of the reason the embedded cams are going down.

I'd also like people to continue posting whenever the cams go down and when they come back up (or when you discover they're down or back) - I'm curious if the pattern will be the same without us being in the cams. I'm thinking we may want a separate temporary thread for those reports, though I'm not sure where it should be - thoughts? Thanks!
Thanks Judy and Ken...... Judy I responded to this on the H Mills Zoomer Schedule .

viewtopic.php?p=52777#p52777

ADDED

12:30pm

Cams are still down.

Re: Report Cams Down and Forum Errors

Posted: Wed May 16, 2018 9:46 am
by DDuckies2
Harrison Mills. Checked and it says" live streaming went down 20 minutes ago "

Re: Report Cams Down and Forum Errors

Posted: Wed May 16, 2018 12:16 pm
by Jean
12:15pm.........All cams at Delta2 are going on and off................I've zoomed twice today and they went down both times. This time after being on the cams for about 20 minutes, they have gone offline 3 or 4 times.

Re: Report Cams Down and Forum Errors

Posted: Wed May 16, 2018 9:09 pm
by Darlene
Harrison Mills went down again about 7:15 and are still down

8:11 am Thursday The cams are still down at Harrison Mills.

8:22 Yeah, cams are up at HM

Re: Report Cams Down and Forum Errors

Posted: Thu May 17, 2018 9:09 am
by Darlene
9:05 Both cams at Harrison Mills just went down again (sigh)

No one was zooming. JudyB was in south cam at 8:15 for a few minutes just to see if it would come up.

9:25 Cams back up at Harrison Mills but the south cam keeps getting a spinning circle.

9:32 Cams down again. I give up!

Thursday evening Cams were up and down a few times tonight and they just went down again at 9:13.

Re: Report Cams Down and Forum Errors

Posted: Fri May 18, 2018 12:06 pm
by IrishEyes
Friday, May 18, 2018

Re H Mills

Good Afternoon Judy and Ken..

12:04pm. The Embedded and Direct Access cams have been down at H Mills for over 4 hours ..

Thank you

Bev

Re: Report Cams Down and Forum Errors

Posted: Fri May 18, 2018 9:11 pm
by Jean
9:10pm.............The embedded cams have had a lot of spinning circles for the past while..............I am noticing that the embedded cams were running 2 minutes behind the zoomer cams, but that has now increased to 5 minutes behind.
1.JPG
2.JPG

Re: Report Cams Down and Forum Errors

Posted: Sat May 19, 2018 4:57 am
by JudyB
Good morning, Jean....

4:56 am
Just checked and both cams are live and show the correct time - maybe Ken rebooted them late last night.

Re: Report Cams Down and Forum Errors

Posted: Sun May 20, 2018 1:19 pm
by Jean
1:18pm .................At least twice today we have lost ALL cams at Delta2. This last time they were only gone for 2 minutes...........don't know how long the first time lasted.

Re: Report Cams Down and Forum Errors

Posted: Mon May 21, 2018 2:22 pm
by Jean
2:21pm...........Was on zoomer cams for less than 1 hour and all cams went down 3 times. The first two times they stayed off for only a few seconds, but the last time was a couple of minutes. And when they came back on the E embedded cam, when on YT............was showing video from days ago. But on the regular screen it was fine.

2:23pm...........I see the cams just flicked off again but seem to be coming back on now.

Re: Report Cams Down and Forum Errors

Posted: Mon May 21, 2018 8:11 pm
by Darlene
Cams are down at Harrison Mills and I can't get into the zooming cams either.

Re: Report Cams Down and Forum Errors

Posted: Tue May 22, 2018 7:04 am
by Darlene
Good morning! The Harrison Mills cams are down again this morning. They came up at some point but have been down now for 98 minutes.

Re: Report Cams Down and Forum Errors

Posted: Tue May 22, 2018 7:36 am
by SueB
7:35 am - Delta 2 Cams are all down. I logged into the cams around 7:02 am and within 15 minutes they went down three times. I have since logged off, both cams are on the nest at this time.

Re: Report Cams Down and Forum Errors

Posted: Tue May 22, 2018 8:38 am
by jkr
The Delta cams are streaming for me at 8:36 a.m.
screenshot_147.jpg
I will let Ken know that the Harrison cams are still down.

Re: Report Cams Down and Forum Errors

Posted: Tue May 22, 2018 3:22 pm
by DDuckies2
3:21pm
just checked in to see how the little one is doing and Harrison cams are down.

Re: Report Cams Down and Forum Errors

Posted: Tue May 22, 2018 9:06 pm
by Darlene
The Harrison Mills cams have been down all day except for 2 5 minute spurts. The second time just long enough to see a brand new eaglet out from under dad and tangled a bit in moss. We have no way of knowing if fish are coming in with the river being so high. Something needs to be done. This frustrating and embarrassing.

Re: Report Cams Down and Forum Errors

Posted: Wed May 23, 2018 3:57 am
by Cheryldavis
3.56 am (Delta time) The Delta cams are cycling on and off.

7.19 cams cycled on and off the forum and the zoomer cams stayed up but were frozen and then very sluggish to respond so have logged out.

Re: Report Cams Down and Forum Errors

Posted: Fri May 25, 2018 6:14 am
by SueD
The Harrison Mills south cam says it's live, but it's not. It's currently 6:14 a.m. local time, but the time on the south camera says 5:33 a.m. I also see a spinning white circle.

Re: Report Cams Down and Forum Errors

Posted: Fri May 25, 2018 8:29 am
by JudyB
Thanks, Sue! I've rebooted the South cam, and it's now streaming live and at the current time.

Re: Report Cams Down and Forum Errors

Posted: Fri May 25, 2018 2:58 pm
by SueB
2:34 pm - Delta 2 Cams (both Zoomer & Embedded) went down 3 or 4 times, three of those times were one right after the other when they went down, came up again, then went down again. Luckily the last time they came back I had enough time to get the W Cam back on the nest so they are now both on the nest, and I am logged off.

Re: Report Cams Down and Forum Errors

Posted: Sat May 26, 2018 9:57 am
by Cheryldavis
9.41am The Delta cams both froze, went off then reloaded whilst I was zooming, so I logged off once I got them back They were freezing just prior to going off.

Re: Report Cams Down and Forum Errors

Posted: Sat May 26, 2018 4:23 pm
by Yolande
Hi...the South embedded cam is down for me at HM. I thought I had got it up before I left over an hour ago, but the time on the cam still shows 2:41pm and I am getting the dreaded spinning circle.

Thanks..

Re: Report Cams Down and Forum Errors

Posted: Sat May 26, 2018 6:11 pm
by IrishEyes
6pm Nest Time ..

I am getting the same as Yolande ...H Mills south has a spinning circle.. :(

Re: Report Cams Down and Forum Errors

Posted: Sat May 26, 2018 8:08 pm
by IrishEyes
8pm... The South Embedded Cam at H Mill is streaming and time is correct !

Re: Report Cams Down and Forum Errors

Posted: Sun May 27, 2018 2:35 pm
by SueB
Delta 2 Cams going off and on. I had logged into the zoomer cams at 2:05 pm and at 2:17 pm the cams went down, along with the embedded cams. They came back but then went off and on several more times. I eventually got both cams back on the nest around 2:30 (had to wait for the cams to come back but they didn't stay on long enough for me to get them back properly on the nest). I am now off the cams.

Re: Report Cams Down and Forum Errors

Posted: Sun May 27, 2018 4:53 pm
by Yolande
Hi - the South embedded cam at HM is down again....spinning circles. Time on the cam shows 3:33pm so guess it has been down since then.

Thanks!