Report Cams Down and Forum Errors

Report cams up/down or if you need technical assistance.
amyklai
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Re: Report Cams Down and Forum Errors

Post by amyklai » Wed Apr 01, 2020 8:11 am

JudyB wrote:
Wed Apr 01, 2020 6:58 am
amyklai wrote:
Wed Apr 01, 2020 6:31 am
JudyB wrote:
Tue Mar 31, 2020 7:00 pm


There’s nothing else I can do - sorry. Keeping fingers crossed it will sort itself out soon.
Thank you Judy, Happy Birthday!
Thanks, Amy! Is the North cam still having issues?
Hi Judy , I have not logged in yet , I am logged in on WA , and that is sticking , I will log in now on the other two

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Re: Report Cams Down and Forum Errors

Post by amyklai » Wed Apr 01, 2020 8:15 am

8.14a I am rebooting North , WA/ CU sticking , maybe you can reboot those two?

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Wed Apr 01, 2020 8:56 am

amyklai wrote:
Wed Apr 01, 2020 8:15 am
8.14a I am rebooting North , WA/ CU sticking , maybe you can reboot those two?
Will do.

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Wed Apr 01, 2020 9:06 am

I rebooted CU but didn't get closed out at the end and it's still showing dvr so it may not have fully rebooted. I don't want to try again yet because rebooting it too soon can cause issues for the Wowza server.

WA rebooted normally, and it's still showing dvr, so maybe that's normal for these cams.

I've been noticing that CU has been going back to an earlier time more often than usual - will check again in a while and do another reboot unless I hear it's improved.

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Jean
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Re: Report Cams Down and Forum Errors

Post by Jean » Fri Apr 03, 2020 8:03 pm

8:00pm........Just wanted to report that the cam controls were awful for me this afternoon and tonight on the Delta2 zoomer cams. I press a button and it doesn't move..........then I take my finger off and it goes. Sort of like rebound pain........LOL. And tonight Sue was on the zoomer cams and they kept cutting in and out for her. She was worried about getting them back to the nest, but she did. They stayed on for me, but again the controls were very frustrating. And those spinning circles which interrupt everything were constant. The sound was cutting in and out for me, but I don't know if it was the embedded cams or the zoomer cams. Likely the embedded cams.
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Jean
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Re: Report Cams Down and Forum Errors

Post by Jean » Sun Apr 05, 2020 8:22 pm

8:17pm......I know you all know there are issues with the cams. But............tonight at Delta2 I had so much trouble with the zoomer cams behaving. Moving them around was very frustrating. They would not zoom in when I needed them to.........and trying to pull back on the zoom, once it was in close was the same issue in reverse. Trying to see the eggs to look for a pip was a fruitless effort as we only have a moment to do that and the cams won't let us. And trying to get a cam into position to see a pip is frustrating as it takes so long to do that that the view is just a blur anyway and then the eagles lie down on the eggs before we get the chance. Just letting you all know the difficulties are still much evident.
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DDuckies2
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Re: Report Cams Down and Forum Errors

Post by DDuckies2 » Wed Apr 08, 2020 11:38 am

WHITE ROCK :
WA cam is not live streaming. I tried a reboot however it did not go through since my internet is blinking off and on.
CU and NORTH are OK.

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Wed Apr 08, 2020 12:28 pm

DDuckies2 wrote:
Wed Apr 08, 2020 11:38 am
WHITE ROCK :
WA cam is not live streaming. I tried a reboot however it did not go through since my internet is blinking off and on.
CU and NORTH are OK.
I'll reboot it now. Not sure if it will help - if your internet is having issues, the internet at the site might be too.

Added - it worked! WA embedded is streaming now. :)

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Re: Report Cams Down and Forum Errors

Post by DDuckies2 » Thu Apr 09, 2020 9:36 am

JudyB wrote:
Wed Apr 08, 2020 12:28 pm
DDuckies2 wrote:
Wed Apr 08, 2020 11:38 am
WHITE ROCK :
WA cam is not live streaming. I tried a reboot however it did not go through since my internet is blinking off and on.
CU and NORTH are OK.
I'll reboot it now. Not sure if it will help - if your internet is having issues, the internet at the site might be too.

Added - it worked! WA embedded is streaming now. :)
---------------------
April 9. Dianne here. Must be on my end as I never did get WA live streaming yesterday and still not today at 9:35am.

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Apr 09, 2020 9:43 am

DDuckies2 wrote:
Thu Apr 09, 2020 9:36 am
JudyB wrote:
Wed Apr 08, 2020 12:28 pm
DDuckies2 wrote:
Wed Apr 08, 2020 11:38 am
WHITE ROCK :
WA cam is not live streaming. I tried a reboot however it did not go through since my internet is blinking off and on.
CU and NORTH are OK.
I'll reboot it now. Not sure if it will help - if your internet is having issues, the internet at the site might be too.

Added - it worked! WA embedded is streaming now. :)
---------------------
April 9. Dianne here. Must be on my end as I never did get WA live streaming yesterday and still not today at 9:35am.

9:38 am - just tried and it's working for me, Dianne. You can force your browser to clear its cache for the page by Shift-Ctrl-R (or Shift and click the refresh/reload icon) - or some browsers use Ctrl+F5. You can search for "hard refresh" to find what works best for your browser. Hopefully that will clear whatever is "sticking" - other option is to reboot the computer. Let me know if none of that helps and I'll see what else I can find.

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Re: Report Cams Down and Forum Errors

Post by DDuckies2 » Thu Apr 09, 2020 11:08 am

Hi Judy :thumlft: I did the "Shift and click the refresh/reload icon" twice and now can view WA live stream! Thank you! :D

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Apr 09, 2020 12:53 pm

DDuckies2 wrote:
Thu Apr 09, 2020 11:08 am
Hi Judy :thumlft: I did the "Shift and click the refresh/reload icon" twice and now can view WA live stream! Thank you! :D
Excellent - thanks for letting me know! :thumlft:

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Re: Report Cams Down and Forum Errors

Post by amyklai » Thu Apr 09, 2020 3:40 pm

3.39p Can the WA/ CU be rebooted at WR please

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Apr 09, 2020 3:54 pm

amyklai wrote:
Thu Apr 09, 2020 3:40 pm
3.39p Can the WA/ CU be rebooted at WR please
Will do.

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Apr 09, 2020 4:00 pm

amyklai wrote:
Thu Apr 09, 2020 3:40 pm
3.39p Can the WA/ CU be rebooted at WR please
Done - hope it helps!

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Re: Report Cams Down and Forum Errors

Post by amyklai » Fri Apr 10, 2020 9:17 am

9.16a All cameras sticking at WR (zoom) i did reboot North

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Jean
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Re: Report Cams Down and Forum Errors

Post by Jean » Fri Apr 10, 2020 9:40 am

9:39am.........Both embedded cams at Delta2 just went down................zoomer cams ok. Our nest is currently under atttack by an intruder.........this has been going on since last night and is still going on now.
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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Fri Apr 10, 2020 10:15 am

Jean wrote:
Fri Apr 10, 2020 9:40 am
9:39am.........Both embedded cams at Delta2 just went down................zoomer cams ok. Our nest is currently under atttack by an intruder.........this has been going on since last night and is still going on now.
I just got two messages from Ken, the first saying that the WR CU cam wasn't connecting to the Wowza and the second saying it was fixed. I'm guessing that involved rebooting the Wowza, which would take all the embedded cams offline briefly. I had 5 embedded cams streaming when I took a break, and all were down when I returned. Haven't checked everything, but the Surrey and Delta cams are all streaming.

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Jean
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Re: Report Cams Down and Forum Errors

Post by Jean » Fri Apr 10, 2020 10:17 am

JudyB wrote:
Fri Apr 10, 2020 10:15 am
Jean wrote:
Fri Apr 10, 2020 9:40 am
9:39am.........Both embedded cams at Delta2 just went down................zoomer cams ok. Our nest is currently under atttack by an intruder.........this has been going on since last night and is still going on now.
I just got two messages from Ken, the first saying that the WR CU cam wasn't connecting to the Wowza and the second saying it was fixed. I'm guessing that involved rebooting the Wowza, which would take all the embedded cams offline briefly. I had 5 embedded cams streaming when I took a break, and all were down when I returned. Haven't checked everything, but the Surrey and Delta cams are all streaming.
Yes, both embedded cams are back now......thanks.
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amyklai
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Re: Report Cams Down and Forum Errors

Post by amyklai » Mon Apr 13, 2020 8:51 am

8.50a All WR cams are very difficult to control
all go down and back up , im at a loss(this has been going on for a while , but last couple days NORTH is dropping too)
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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Mon Apr 13, 2020 10:03 am

amyklai wrote:
Mon Apr 13, 2020 8:51 am
8.50a All WR cams are very difficult to control
all go down and back up , im at a loss(this has been going on for a while , but last couple days NORTH is dropping too)
I honestly think it's more about the load on the internet, either near you or near White Rock, or possibly both. I don't do a lot of zooming at Surrey because there often doesn't seem to be enough bandwidth to send a decent signal to the internet and also move the cam; when I have gone in (usually on South which for no apparent reason has a stronger connection), I've noticed that it takes time for the cam to respond when I send a signal telling it to move. The zoomers at Delta 2 are reporting the same thing (and the same frustration - and I totally agree it is frustrating), and I've also seen it at Harrison Mills.

I asked David Hathaway (the forum tech person) if he had any suggestions and he didn't get back to me, which usually means he doesn't have an answer. Our local newspaper (which we now read online) had an article about the issues people were having with teaching/studying online and working online.

I don't think rebooting will help - most of the time it doesn't, and on those occasions when things do improve, it's equally likely that someone nearby ended their online Skype session at about that time.

I don't mind rebooting one or all of them if you've found in your case it does seem to help. But I'd rather not do it unless there a good chance of it helping. :dunno:

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Re: Report Cams Down and Forum Errors

Post by amyklai » Mon Apr 13, 2020 10:30 am

JudyB wrote:
Mon Apr 13, 2020 10:03 am
amyklai wrote:
Mon Apr 13, 2020 8:51 am
8.50a All WR cams are very difficult to control
all go down and back up , im at a loss(this has been going on for a while , but last couple days NORTH is dropping too)
I honestly think it's more about the load on the internet, either near you or near White Rock, or possibly both. I don't do a lot of zooming at Surrey because there often doesn't seem to be enough bandwidth to send a decent signal to the internet and also move the cam; when I have gone in (usually on South which for no apparent reason has a stronger connection), I've noticed that it takes time for the cam to respond when I send a signal telling it to move. The zoomers at Delta 2 are reporting the same thing (and the same frustration - and I totally agree it is frustrating), and I've also seen it at Harrison Mills.

I asked David Hathaway (the forum tech person) if he had any suggestions and he didn't get back to me, which usually means he doesn't have an answer. Our local newspaper (which we now read online) had an article about the issues people were having with teaching/studying online and working online.

I don't think rebooting will help - most of the time it doesn't, and on those occasions when things do improve, it's equally likely that someone nearby ended their online Skype session at about that time.

I don't mind rebooting one or all of them if you've found in your case it does seem to help. But I'd rather not do it unless there a good chance of it helping. :dunno:
thanks Judy , yes i agree , its better early in the morning north rebooting daily helps

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Re: Report Cams Down and Forum Errors

Post by JudyB » Mon Apr 13, 2020 10:43 am

amyklai wrote:
Mon Apr 13, 2020 10:30 am

thanks Judy , yes i agree , its better early in the morning north rebooting daily helps
I need to reboot Surrey North more than most other cams because the embedded cam signal gets choppy and pixelated - and it often, but not always, helps with that. Even though they are different types of cams, I think WR North has something similar going on that does require more reboots.

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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Mon Apr 13, 2020 4:53 pm

4:51 pm from Delta 2 cam. The west cam is not showing the correct time. For example.

First s'cap shows 4:45 pm, Ma is calling out from east cam, which has the correct time.
2020-04-13_18-48-11.png
Second s'cap shows the west cam show the time of 17:21 or 5:21 pm with Ma calling out.
2020-04-13_18-48-19.png
So the clock on the west cam needs some attention. Thanks.
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by JudyB » Mon Apr 13, 2020 5:08 pm

Sandy_W wrote:
Mon Apr 13, 2020 4:53 pm
4:51 pm from Delta 2 cam. The west cam is not showing the correct time. For example.

First s'cap shows 4:45 pm, Ma is calling out from east cam, which has the correct time.
Second s'cap shows the west cam show the time of 17:21 or 5:21 pm with Ma calling out.

So the clock on the west cam needs some attention. Thanks.
Thanks, Sandy. If both cams are showing the same activity, and one has the wrong time showing, the simplest thing is to wait a while - the cams check in with an international clock once an hour and reset themselves. We might be able to fix that with a reboot, or I might be able to change the time on the camera, but those are both a bit chancy. If the embedded cam is out of sync and the cam itself is fine, a reboot is in order.

As it is, I really don't know if I could fix the problem, or if I'd only make it worse. I'll try to check back in an hour or so and see if it's resolved itself. If not, I'll see what I can do, and perhaps get Ken to take a look.

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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Mon Apr 13, 2020 5:37 pm

JudyB wrote:
Mon Apr 13, 2020 5:08 pm
Sandy_W wrote:
Mon Apr 13, 2020 4:53 pm
4:51 pm from Delta 2 cam. The west cam is not showing the correct time. For example.

First s'cap shows 4:45 pm, Ma is calling out from east cam, which has the correct time.
Second s'cap shows the west cam show the time of 17:21 or 5:21 pm with Ma calling out.

So the clock on the west cam needs some attention. Thanks.
Thanks, Sandy. If both cams are showing the same activity, and one has the wrong time showing, the simplest thing is to wait a while - the cams check in with an international clock once an hour and reset themselves. We might be able to fix that with a reboot, or I might be able to change the time on the camera, but those are both a bit chancy. If the embedded cam is out of sync and the cam itself is fine, a reboot is in order.

As it is, I really don't know if I could fix the problem, or if I'd only make it worse. I'll try to check back in an hour or so and see if it's resolved itself. If not, I'll see what I can do, and perhaps get Ken to take a look.
Judy, don't know what happened but it is now OK. Magic, I guess. Thanks for responding.
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Mon Apr 13, 2020 5:39 pm

Sandy_W wrote:
Mon Apr 13, 2020 5:37 pm


Judy, don't know what happened but it is now OK. Magic, I guess. Thanks for responding.
Magic works for me, Sandy! Thanks for posting so we know it's resolved itself.

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Tue Apr 14, 2020 4:00 am

TUESDAY , APRIL 14, 2020

Good Morning Judy .

Re SR

3:39a
N Cam is sputtering

Thank you
Bev
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HELPFUL HINTS...Be Respectful !....Bev...member since 08/04/09

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Jean
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Re: Report Cams Down and Forum Errors

Post by Jean » Fri Apr 24, 2020 7:17 pm

7:12pm........Just signed into the zoomer cams at Delta. The E embedded cam seems to be having serious issues..........losing minutes as it has constant spinning circles........and now seems stuck again. At one point I know it lost about 17 minutes before coming back on.

I see the E embedded cam is back again but is very blurry unless one clicks on the YT view. Clicking on the gear fixed that.

The spinning circles on our cams seem to be getting worse. The cam controls have not been good for some time.


We've had issues loading the E zoomer cam for a couple of weeks now......seems to be taking longer and longer all the time and we have to wait and wait and sometimes try again. W cam is ok.

Also.......wondering why the view from the W embedded cam is blurrier than the E cam is. It also has been like this for at least a couple of weeks.
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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Apr 25, 2020 8:54 am

Jean wrote:
Fri Apr 24, 2020 7:17 pm
7:12pm........Just signed into the zoomer cams at Delta. The E embedded cam seems to be having serious issues..........losing minutes as it has constant spinning circles........and now seems stuck again. At one point I know it lost about 17 minutes before coming back on.

I see the E embedded cam is back again but is very blurry unless one clicks on the YT view. Clicking on the gear fixed that.

The spinning circles on our cams seem to be getting worse. The cam controls have not been good for some time.


We've had issues loading the E zoomer cam for a couple of weeks now......seems to be taking longer and longer all the time and we have to wait and wait and sometimes try again. W cam is ok.

Also.......wondering why the view from the W embedded cam is blurrier than the E cam is. It also has been like this for at least a couple of weeks.
Thanks for posting, Jean. I'm not sure why it's taking so long to get into the cams at Delta, but I experienced it also with the little bit of zooming I did while the eggs were hatching. All of the cams seem to be slow responding some of the time, and I suspect that's either general internet issues, or the result of more people working from home either near the cam locations or on the networks the zoomers use.

I just did a speed test of my computer under a variety of loads; I don't know if the size of the viewing window affects the speed, but the two cams for lines 2 and 3 are fairly large - 845x475; the additional cams are smaller - 416x234 (more so I can see what's happening, but not good for screenshots). I did not check them all to see what resolution they were, but the couple I checked just now were 720p; if you choose Auto in the settings (the gear icon) the stream will go to a lower resolution when there's not much bandwidth - which is one of the reasons the cams sometimes seem blurry. I also find that sometimes when I bring up a new cam window, the resolution is low initially - though that may be about my computer and my internet connection.

Anyway, here's my results:
20200425_006.jpg
20200425_006.jpg (18.98 KiB) Viewed 199 times

My service is supposed to be 25 down and 2 up, and I'm getting that with no cams streaming on a sunny Saturday morning (Maine has a "safe at home" program requiring people to stay at home unless they need to go out, but exercising pets and walking and running are permitted activities, as is working in the yard (I'm in a small town - generally see 3-6 other people on my 30 minute walks, all from safe distances) - so there may be less people on the computer than on a rainy weekday).

So having two zoomer links open to control cams and two embedded cams open to take s'caps as I zoom cuts my bandwidth in half. Here's what the speedtest place said about the two:
20200425_003.jpg
20200425_003.jpg (21.2 KiB) Viewed 199 times
20200425_004.jpg
20200425_004.jpg (20.34 KiB) Viewed 199 times

As some of you may remember, I had been keeping as many cams as possible streaming through the night to help reduce the gaps - and I cut back on that some while watching for hatches (and hoping for eggs at HM, though I think that window has closed for this season). I did have seven cams up last night, but Delta East went to spinning circle at some point during the night, as did HM North.

I'm not sure why 4 embedded cams use more bandwidth than two embedded and 2 zoomer - though the screens on the zoomer cams are normally a lower resolution (channel 1) than the signals we send to YouTube, because we don't need as large or clear an image to move the cam (as a rule).

Anyway, I'm not sure if any of this helps explain anything, and those who are curious can google speedtest to find the test I use and try it yourself. I have DSL (over phone lines) and cable or fiber optic can provide higher speeds - and Maine is a rural state with less access than some other places.

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