Report Cams Down and Forum Errors

Report cams up/down or if you need technical assistance.
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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Wed Jan 12, 2022 7:57 am

Sandy_W wrote:
Wed Jan 12, 2022 5:26 am
5:25 am from Delta, the west cam is frozen at 3:06 am. Thanks.
Thanks, Sandy - I'll send a message to Ken.

Amyklai
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Re: Report Cams Down and Forum Errors

Post by Amyklai » Thu Jan 13, 2022 7:05 am

7.04a Good morning Judy, WR/ALL cams offline

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Jan 13, 2022 7:19 am

Amyklai wrote:
Thu Jan 13, 2022 7:05 am
7.04a Good morning Judy, WR/ALL cams offline
Thanks, Amy - I'll let Ken know.

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Re: Report Cams Down and Forum Errors

Post by JudyB » Thu Jan 13, 2022 7:32 am

Amyklai wrote:
Thu Jan 13, 2022 7:05 am
7.04a Good morning Judy, WR/ALL cams offline
Cams are streaming again.

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Re: Report Cams Down and Forum Errors

Post by DDuckies2 » Fri Jan 14, 2022 10:54 am

WHITE ROCK
WA STREAM -FROZEN
:grhug:

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Fri Jan 14, 2022 11:46 am

DDuckies2 wrote:
Fri Jan 14, 2022 10:54 am
WHITE ROCK
WA STREAM -FROZEN
Thanks, DDuckies - it looks as if Ken noticed before I saw your post - it's streaming again now.

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Fri Jan 14, 2022 1:34 pm


Friday, January 14, 2021

Server Update This Evening



Please close out of the forum by 5:30 pm Pacific time


Hi everyone! We will be taking the forum offline this evening around 5:30 pm Pacific time so all our posts, photos and other data can be moved to the new larger, faster server.

We are hoping this will be quick process - and if something does come up that is going to make it longer than a couple of hours, we'll try to post updates on the WildlifeCamWatch forum - http://www.wildlifecamwatch.com/viewtop ... 1609#p1609 (you may want to bookmark the link).

Keeping fingers crossed that all goes well, and we'll be back soon with a faster and more stable forum!



Thank You!

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RoseA
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Re: Report Cams Down and Forum Errors

Post by RoseA » Fri Jan 14, 2022 5:30 pm

Note: the W cam on the Delta nest has been frozen since 4pm... didn't have a chance to report before now.
“The eyesight for an eagle is what thought is to a man.”
― Dejan Stojanovic, The Creator

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Re: Report Cams Down and Forum Errors

Post by JudyB » Fri Jan 14, 2022 5:38 pm

RoseA wrote:
Fri Jan 14, 2022 5:30 pm
Note: the W cam on the Delta nest has been frozen since 4pm... didn't have a chance to report before now.
Thanks, Roseann - I'll send a note.

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Jan 15, 2022 5:16 am

Good early morning!

The forum is back, and I think all the cams are streaming except French Creek. The tech person from Shaw Cable who's been working on that was out there Friday and couldn't get the cam working. Ken will be talking with David Hancock to see if there are other things we can try.

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Re: Report Cams Down and Forum Errors

Post by Amyklai » Sat Jan 15, 2022 11:44 am

11.43a All cams at WR are offline
Attachments
Screenshot_19.jpg

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Jan 15, 2022 12:58 pm

Amyklai wrote:
Sat Jan 15, 2022 11:44 am
11.43a All cams at WR are offline
Thanks, Amy - I think Ken restarted them because the CU and WA are streaming now. The North cam is frozen at about 12:30, so I sent him a message about that.

Everything else is looking good.

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Re: Report Cams Down and Forum Errors

Post by Linuxgw2 » Sat Jan 15, 2022 2:13 pm

good evening,

? Since the reboot of the server yesterday, When I bring up the delta2 cams, surrey cams, whiterock cams. pretty much all the Hancock cams I am gett ing the message THIS LIVE EVENT IS NO LONGER AVAILABLE on all the cams..

I even tried to pull up the cams on another laptop I use thinking it may be my main laptop and I get the same message on my other laptop as well.

Is this a problem on my end with my laptop or is their an issue now with the live streaming? I can access the cams on my iphone but not on my laptop now and this happened after the update yesterday with the forum servers.

PLEASE HELP!! I am so dedicated to watching or delta2 , surrey and whiterock cams every season, Major withdrawls here!!!

Thank you,

Linuxgw2

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Jan 15, 2022 2:26 pm

Linuxgw2 wrote:
Sat Jan 15, 2022 2:13 pm
good evening,

? Since the reboot of the server yesterday, When I bring up the delta2 cams, surrey cams, whiterock cams. pretty much all the Hancock cams I am gett ing the message THIS LIVE EVENT IS NO LONGER AVAILABLE on all the cams..

I even tried to pull up the cams on another laptop I use thinking it may be my main laptop and I get the same message on my other laptop as well.

Is this a problem on my end with my laptop or is their an issue now with the live streaming? I can access the cams on my iphone but not on my laptop now and this happened after the update yesterday with the forum servers.

PLEASE HELP!! I am so dedicated to watching or delta2 , surrey and whiterock cams every season, Major withdrawls here!!!

Thank you,

Linuxgw2
:chin: Do you generally watch them on our Live Cams pages or on YouTube? I'm not sure that it matters, but I'm trying to think of what might have changed. I do know that sometime I get that message, and I find doing a "hard refresh/reload" sometimes helps - that's just holding down the Shift key while you refresh or reload the page where you view the cams. If you're not sure how to do that, please let me know which browser you use and I can provide a bit more info.

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Re: Report Cams Down and Forum Errors

Post by Linuxgw2 » Sat Jan 15, 2022 2:49 pm

Hello Judyb.

I have generally watch the cams on the Live Cams page..never an issue . Since the update I cannot access the cams.

I did try to shift key and refresh the page but did not work. I am not too computer savvy but i try. I am using Google Chrome for my web browser.

Linuxgw2

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Re: Report Cams Down and Forum Errors

Post by DDuckies2 » Sat Jan 15, 2022 2:50 pm

WHITE ROCK
NORTH- LIVE STREAM STILL FROZEN
:grhug:

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Jan 15, 2022 3:00 pm

DDuckies2 wrote:
Sat Jan 15, 2022 2:50 pm
WHITE ROCK
NORTH- LIVE STREAM STILL FROZEN
Thanks, DDuckies! I sent a message to Ken at 12:56 pm. He usually replies fairly quickly; since he hasn't gotten back to me, I suspect he's not near his computer. I know he has quite a bit going on this week, so it may be a while before he's able to restart the feed.

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Jan 15, 2022 3:07 pm

Linuxgw2 wrote:
Sat Jan 15, 2022 2:49 pm
Hello Judyb.

I have generally watch the cams on the Live Cams page..never an issue . Since the update I cannot access the cams.

I did try to shift key and refresh the page but did not work. I am not too computer savvy but i try. I am using Google Chrome for my web browser.

Linuxgw2
Thanks, Linuxgw2 - I don't know how the change to the forum would interfere with viewing the cams. I have no doubt that something did - but I'm not sure what. What happens if you try this direct link, rather than your bookmark or however you usually access the cams - https://hancockwildlife.org/delta-2-cams/.

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Re: Report Cams Down and Forum Errors

Post by Linuxgw2 » Sat Jan 15, 2022 3:19 pm

JudyB

The same message comes up on both cam when I click on the link you posted, I had tried that link before when you posted it on the forum before the server updated and bookmarked it.

Im not sure other viewers are having the same issues as I since no chat on site to ask. I had posted my ? on the cam issue on our forum at Delta 2 and Sandy responded she does not have issues on her computer or phone and gave me this page for tech error to post any issues I am having.

I do get the cams on my Iphone, but I do not get them on another laptop I have as well they do not stream , same error message.

Mmmmmm, what could it be.. Thankyou so much JudyB for giving me options to try. I will keep trying to figure it out and if you have any other tech ideas I can try I would appreciate the info.

Thank you

Linuxgw2

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Re: Report Cams Down and Forum Errors

Post by Sandy_W » Sat Jan 15, 2022 3:33 pm

Hi Judy, Linux's message reminded me of a post on FB under the most recent puzzle that someone could not get to the cams. This is their message from yesterday: When I click on the link above for the cameras the cameras don't work. The link they are referring to is the link to the main page with all of the nest links. I responded the cams were working and to check again. I wonder if something is indeed happening in the background. Anyway, just thought I would mention it since another person mentioned it.
“Eagles: When they walk, they stumble. They are not what one would call graceful. They were not designed to walk. They fly. And when they fly, oh, how they fly, so free, so graceful. They see from the sky what we never see.” – Unknown

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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Jan 15, 2022 3:55 pm

Linuxgw2 wrote:
Sat Jan 15, 2022 3:19 pm
JudyB

The same message comes up on both cam when I click on the link you posted, I had tried that link before when you posted it on the forum before the server updated and bookmarked it.

Im not sure other viewers are having the same issues as I since no chat on site to ask. I had posted my ? on the cam issue on our forum at Delta 2 and Sandy responded she does not have issues on her computer or phone and gave me this page for tech error to post any issues I am having.

I do get the cams on my Iphone, but I do not get them on another laptop I have as well they do not stream , same error message.

Mmmmmm, what could it be.. Thankyou so much JudyB for giving me options to try. I will keep trying to figure it out and if you have any other tech ideas I can try I would appreciate the info.

Thank you

Linuxgw2
I have not heard from anyone else who is having trouble - but we don't have a lot of people watching this time of year.

If you don't mind, I'd like to ask you to try a couple of things to see if they work.

First, if you haven't already done so, please shut down your computer and wait a minute or so to make sure everything has stopped working, the start it up again - that does help a lot of electronic devices (we actually got a burner working again on our electric stove by unplugging it for a few minutes - weird!)

If that doesn't work, please try this link which should let you watch Delta 2 East on YouTube - https://www.youtube.com/watch?v=Ky0o3SCKsyY - if that works, there may be some setting on the new server that's not compatible with your version of Chrome.

If that doesn't work, please try this link, which is a backup for the Surrey Reserve South cam on my personal website - http://www.judyb-eagles.com/eagles/cams ... backup.htm Again, the idea is to rule out server issues.

Next - here is a link to a cam sponsored by another organization, in case there is something going on with our cams - it's the wide angle cam for Big Bear in California - https://www.youtube.com/watch?v=Xx0nese3zL8

At the risk of getting a little technical, the way links work is that there's a central place like a giant phone book that tells the computer where to find "hancockwildlife.org" - and I know the "phone number" for the forum changed with the upgrade, so it's possible the "number" for the cams also changed and your internet provider has a delay getting the number. I don't think that's likely, because you can access the forum - but if that's a factor, it should update again within 24 hours.

Sandy just posted that she'd heard from someone on YouTube who was having issues yesterday, so it's not just you - but I still have no idea what to try beyond the things I've just suggested.

Thanks for your help trouble-shooting this - once we get it figured out, it will be much quicker to help anyone else having similar issues.

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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Jan 15, 2022 3:59 pm

Sandy_W wrote:
Sat Jan 15, 2022 3:33 pm
Hi Judy, Linux's message reminded me of a post on FB under the most recent puzzle that someone could not get to the cams. This is their message from yesterday: When I click on the link above for the cameras the cameras don't work. The link they are referring to is the link to the main page with all of the nest links. I responded the cams were working and to check again. I wonder if something is indeed happening in the background. Anyway, just thought I would mention it since another person mentioned it.
Thanks, Sandy! If Linux and I find a solution, we can definitely let the person on Facebook know!

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Re: Report Cams Down and Forum Errors

Post by Linuxgw2 » Sat Jan 15, 2022 5:08 pm

JudyB and Sandy,

Thank you for the technical advice.

The 1st link JudyB gave me yes , youtube Delta 2 east cam , I can access that cam, works fine. ( Yes)

The 2nd link, which is the backup for the Surrey Reserve South cam comes up with the same error message on the cam. (No)

The 3rd link, Big Bear in California link, I can access that cam as well, cam works fine. (Yes)

I did turn my computer off, reset and updated.
Still no cams. Hopefully it will reset itself. I did go out of forum and the cam sites yesterday as requested on forum while doing the streaming updates.

I will keep plugging away at figuring it out and if I am able to get them back I will pass on the information as well here to you and Sandy.
Thank you again for your technical advice.

Linuxgw2

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sat Jan 15, 2022 5:34 pm

Linuxgw2 wrote:
Sat Jan 15, 2022 5:08 pm
JudyB and Sandy,

Thank you for the technical advice.

The 1st link JudyB gave me yes , youtube Delta 2 east cam , I can access that cam, works fine. ( Yes)

<- snip ->

Linuxgw2
I've just heard from another person having the same problem, so it definitely is an issue with something.

Temporary workaround, since direct links to YouTube apparently work:

Delta East - https://youtu.be/Ky0o3SCKsyY
Delta West - https://youtu.be/OLs2NzRVvNA

Harrison North - https://youtu.be/6kMNxRRVlY8

Surrey Reserve North - https://youtu.be/lOlVonG5xBQ
Surrey Reserve South - https://youtu.be/bQ3eV11XRHE

White Rock CU - https://youtu.be/bLTGMwriEc8
White Rock WA - https://youtu.be/pdI2Eexi5NI
White Rock North - https://youtu.be/HsSRBjhUa2A

Please note that YouTube changes these fairly often, but you should be able to find the new one by right-clicking on our cam link and copying the video URL.

I forgot to ask two more things - do you have a PC or a Mac? And have you done updates to anything in the last day or two.

It seems that something is not compatible with something - but I am not yet sure what. Thanks!

Linuxgw2
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Re: Report Cams Down and Forum Errors

Post by Linuxgw2 » Sat Jan 15, 2022 5:57 pm

JudyB,

I have a PC laptop , no I have not done any updates the last day or two.

I as well tried the cam sites on my other PC laptop I have just to see if it was my main computer having issues and I cannot
get the cams on the other laptop PC either. Just wanted to make sure it wasn't my main laptop having connection issues.
I as well tried the cam site on my husbands computer and same response.

So maybe with someone else having the issue its in the mainframe somewhere on the update, troubleshooting I'm sure we will figure it out.

Thank you for the links to the cams, I will use them in the mean time until figure out the main cam site connections..
Thank you for your help.

I will keep plugging away to figure it out. I will check back here for advice or updates on tech issues and if i figure it out i will post it here for anyone else having issues. We have a little time before out eagles start the season so gives us time.

I cant thank you enough JudyB for your support and advice.

Linuxgw2

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Re: Report Cams Down and Forum Errors

Post by IrishEyes » Sun Jan 16, 2022 5:36 am

Sunday JANUARY 16 , 2022

Good Morning Judy .....
Re the H Mills N Cam .it has Black Screen
NPTZ Cam is is streaming
screenshot_26.png
I think a reboot of the N Embedded Cam is all that is needed.
Thank you
Bev
Image

HELPFUL HINTS.......Bev...member since 08/04/09

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sun Jan 16, 2022 7:19 am

IrishEyes wrote:
Sun Jan 16, 2022 5:36 am

Good Morning Judy .....
Re the H Mills N Cam .it has Black Screen
NPTZ Cam is is streaming

I think a reboot of the N Embedded Cam is all that is needed.
Thank you
Bev
Oops - sorry, Bev - I usually check first thing in the morning, but didn't think to do that today. It's streaming again now, as of 7:18 am. And I didn't need to reboot the camera - all it needed was for the link from my laptop to the camera to be refreshed.

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Re: Report Cams Down and Forum Errors

Post by SueB » Sun Jan 16, 2022 7:32 am

Good Morning All! The Delta 2 West Embedded cam went offline at 5:45 am this morning. The East cam seems to be okay. I will log into the zoomer cams to check them now.

Edit: both zoomer cams are up & running at Delta.
Last edited by SueB on Sun Jan 16, 2022 7:36 am, edited 1 time in total.

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Re: Report Cams Down and Forum Errors

Post by Amyklai » Sun Jan 16, 2022 7:33 am

7.32a WR/WA/ NORTH, no live stream available again

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JudyB
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Re: Report Cams Down and Forum Errors

Post by JudyB » Sun Jan 16, 2022 7:48 am

Amyklai wrote:
Sun Jan 16, 2022 7:33 am
7.32a WR/WA/ NORTH, no live stream available again
7:45 am
Thanks, Amy - It looks as if they are back - Ken must have noticed they were down.

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